Border Crossing Habits of
Dedicated Commuter Lane (DCL) Users
in El Paso, Texas and Ciudad Juarez, Mexico

 Gabriela Amaya, Sharon Eby, Andrea Escobar,
Diana Garcia, Karla Horton, Maria E. Munoz,
Paula Quintana, Simon Valdez

 University of Texas at El Paso

 

Abstract

The Dedicated Commuter Lane (DCL) was first opened in the year of 1999 to expedite the cross-border traffic of commuters between the United States and Mexico’s manufacturing facilities.  To determine the general demographics and the border crossing habits of DCL users a questionnaire was developed and a bilingual survey of El Paso, Texas residents and Juarez, Mexico residents was implemented.  Respondents’ answers showed that some of the advantages of having the DCL include shorter lines and fewer inspections.  On the other hand, some of the disadvantages include the hours of operation and the inability to carpool.  Nationality of respondents was nearly equal between U.S., Mexico, and Dual citizenship status, although males were more likely to use the DCL than females.  The socioeconomic status of the respondents’ households showed a positive relationship between greater numbers of DCL users and higher income levels; therefore, a positive relationship was also evident between a lesser amount of DCL users and lower income levels.  An enormous amount of DCL users cross at the Lerdo/Stanton (downtown) bridge, with an overwhelming vote for the DCL to be provided at the Americas/Cordova (Puente Libre) bridge in the future.  While most DCL users live in El Paso, the majority of them cross for work, followed by family, and then entertainment purposes.  Respondents reported that the long lines – especially during 9/11 – are by far the worst problem they have encountered, although issues with vehicle inspections and rudeness of the authorities at the bridges followed closely after that.

Any correspondence should be directed to Dr. Cheryl Howard, University of Texas at El Paso, Multiple Identities on the Border Research, 500 West University Avenue, El Paso, Texas 79968   
December 2006
    

 

INTRODUCTION

           El Paso, Texas was one of the first points of entry to the United States to Utilize non-intrusive inspection technologies  at  the  border  for  DCL  crossings.     These systems installed at the ports of entry in 1998 have been critical in optimizing the area’s border crossing traffic.  After the terrorist attacks of September 11, 2001 people experienced the worst lines ever – lines with up to 3 hours of wait time.  The advantages of the DCL include waiting times of only 10 to 30 minutes, although certain criteria and fees (per every 1 year in Juarez, and per every 5 years in El Paso) have to be met in order to qualify to use the DCL.  The hours of operation of this service (in El Paso) are Monday through Friday from 6:00AM to 10:00PM, and Saturday and Sunday 10:00AM to 6:00PM.

  

METHOD

Respondents

The respondents for this study were people from Juarez, Mexico or El Paso, Texas, and some UTEP students that were involved in the use of the DCL program.  Some of our respondents contacted us with other potential respondents, and so on, creating a snowball sample.  The convenience sampling method was also utilized.

 Survey Instrument

The survey was a questionnaire designed to inquire about the demographics and border crossing habits of people who use the DCL.  The survey consisted of 23 questions.  This survey was available to participants in English and Spanish.  The questionnaire was designed to answer personal questions such as gender, age, etc.  It also asked why, when, where, what, and how respondents use the DCL program.  Questions that were confusing or not necessary were either modified or removed once the questionnaire was pre-tested.

 Procedure

Pilot results showed a mixture of answers within the data, and respondents’ names were kept confidential by keeping the consent forms separate from the questionnaires, with nothing to link them.  The questionnaires did not request names in order to promote anonymity.  Our group contacted 80 persons (10 respondents per person in the group) that are involved in the DCL program.  We then asked the respondents which language they felt most comfortable with – either Spanish or English – then we gave them the corresponding questionnaire and had them fill it out.   Group members paid attention in case the respondents needed help in a question.

 Research Questions

Every study has the purpose of answering questions that affect us socially, in one way or another.  Our study focused on learning who the people are that use the DCL program.  We know that it is mostly people that live on the border, but we were also interested on other factors such as income, which side of the border uses the DCL program the most and why.  These questions do exactly that; they help us to better understand the different variables and factors that influence people that cross the U.S.-Mexico border to enroll and pay for the DCL program.  The response questions (written in the form of hypotheses) of our study were:

  1. Households that make less than $15K/yr are not as likely to use the DCL as people with higher incomes.
  2. Commuters are more likely to use the DCL to go to work than for any other reason.
  3. People who use the DCL are more likely to live in El Paso than in Juarez.

           In our study we also covered a few other questions that we have results for.   Some of these include how much people spent or earned each day across the border, and gender differences between DCL users.  Also asked was which DCL bridges are most often crossed, as well as top choices for the location for a new DCL bridge in the future (where users desire to cross if given a choice).  Additionally, we asked why DCL users may or do not use the DCL, and also about their worst experience at the border crossing.

  

RESULTS

             For this survey we chose to ask the respondents an open-ended question so we could see how people label themselves regarding their ethnicity.  (Table 1)

 

Ethnic Labels DCL Users Chose to Describe Themselves

16

50

5

1

8

Hispanic

Mexican

Mexican-

American

Black

White/

Caucasian

Total

Total

Total

Total

Total

                       Table 1

  

Figure 1 shows the demographic characteristics of the sample by gender.  There were 46 males represented in the survey sample, and 35 females.

Figure 1

  

Figure 2 shows another demographic characteristic of their nationality or citizenship, 26 participants reported to have dual citizenship, 27 were Mexicans, and 27 U.S citizens. As we can clearly see there was no significant difference.

Figure 2

 

Figure 3 shows the number of DCL users and their place of residence.  55 participants claimed to live in El Paso, Texas, and 27 lived in Juarez, Mexico and only one claimed to live in New Mexico.  2 people did not answer.

Figure 3

 

Figure 4 shows the income levels of DCL users. Households that make less than $15000/year are not as likely to use the DCL as people with higher incomes.

Figure 4

 

            Figure 5 shows how many times and the reasons commuters cross the border. The leading answer given was to go to work and to visit their family.  Among other reasons: entertainment, friends, to go to school, and very few for medical or shopping purposes.

Figure 5

 

Figure 6 shows that 67 commuters reported to use the Lerdo/Stanton (downtown) bridge more often than the Zaragosa Bridge (13 commuters).

Figure 6

 

Figure 7 shows that almost all of the participants of the sample (76 out of 79) wanted to have the DCL open at the Cordova-Americas bridge in the future.   Compare this to the very few participants who wanted the DCL open at Fabens, or at Santa Teresa.

Figure 7

 

The ages of the DCL users varied greatly.  The lowest age was 18 and the highest was 76.  Below are the mean and the median of the ages (all 80 respondents) of the DCL users. (Table 2)

 

 

Ages of DCL Users

Mean

37.4

Median

36.0

Table 2

           

The average DCL household had an average of 3.6 adults, and 0.7 children (under age 18).  Each person who uses the DCL must have a separate/individual DCL permit.  In the survey we asked respondents whether they felt it was fair that they had to avoid crossing the DCL for reasons such as scheduling problems, bringing item(s) across, having other people with them, etc.  Their answers follow. (Table 3)

 

Fair/Unfair to Have to Avoid DCL Due to Certain Rules

 

Number

Yes it is fair

46

No it is not fair

31

N/A

3

Table 3

 

When people DON’T use the DCL the average time it takes is between 42 minutes to 1.1 hours (66 minutes).  The final average for non-DCL bridge crossings is 54 minutes.  Some more questions were asked regarding families/people who use the DCL.  Please note that on some of the tables below that actual numbers of respondents who answered are used.   People who did not answer (left it blank) or checked the N/A box are not included. (Tables 4-5)

 

Number People per Family/Group Who Use the DCL

  Number DCL Users

30

21

4

26

People in Household

1 uses

2 uses

3 uses

>4 uses

Table 4

 

Number Vehicles per Family/Group of DCL Users

Number DCL Users

59

14

6

Vehicles in Household

1 car

2 cars

>3 cars

Table 5

 

People who use the DCL said how much they earned and/or spent each day when they crossed the border (to either side).  The frequency distribution is shown below. (Table 6)

SPENDING Range

(per day)

Number of DCL Users

Cumulative Number

N/A

11

11

$1-$25

26

37

$25-$50

15

52

$50-$100

13

65

$100-$200

2

67

$200+

13

80

EARNING Range

(per day)

Number of DCL Users

Cumulative Number

N/A

45

45

$1-$25

3

48

$25-$50

5

53

$50-$100

2

55

$100-$200

1

56

$200+

24

80

Table 6

 

Some more questions were asked to respondents regarding the DCL; their results are below. (Tables 7-13)

 

How People Feel About the Time it Takes to do the DCL Paperwork AND How Much the U.S. is Charging Them

United States

TIME

Number

 

%

AMOUNT $

Number

 

%

Very Satisfied

11

14

8

10

Somewhat Satisfied

22

28

13

17

Satisfied

25

31

29

38

Somewhat Dissatisfied

17

22

20

26

Very Dissatisfied

4

5

7

9

TOTAL

79

100

77

100

Table 7                                

 

How People Feel About the Time it Takes to do the DCL Paperwork AND How Much Mexico is Charging Them

Mexico

TIME

Number

 

%

AMOUNT $

Number

 

%

Very Satisfied

17

22

7

9

Somewhat Satisfied

11

14

3

4

Satisfied

20

25

8

10

Somewhat Dissatisfied

22

28

31

39

Very Dissatisfied

9

11

30

38

TOTAL

79

100

79

100

Table 8

 

Number of DCL Users’ General Experiences

 

Cost savings/yr

Time to cross

Filling out forms

Being fingerprinted

Excellent

13

39

6

10

Good

33

20

22

25

Fair

17

8

31

22

Bad

4

1

7

5

Very Bad

1

0

2

6

Table 9

 

Number of DCL Users’ General Experiences

 

 

Vehicle inspections

 

Ability to carpool

 

Bring people not on DCL

Ease in bringing items across

Excellent

11

5

1

14

Good

32

20

10

32

Fair

21

11

16

23

Bad

3

19

20

12

Very Bad

1

11

17

23

Table 10

 

Frequency of DCL Users’ Vehicles Inspected per Month

6

45

14

2

1

12

NEVER

1x

2x

3x

4x

5x+

        Table 11

 

Frequency DCL Users Have to Explain Things

or Submit Additional Searches at Customs

 

Explanations

Searches

Frequently

7

10

Occasionally

25

21

Rarely

36

43

Never

2

5

Table 12

 

DCL Users’ Impressions About the Inspectors at Customs

 

They are:

Their work is:

Fair

66

 

Unfair